A+ Federal Credit Union Mobilizes 500+ Volunteers

About A+ Federal Credit Union

A+ Federal Credit Union treats community giving as part of its mission, not an add-on. Every year the credit union brings together more than 500 employees for a single day of service called A+ Gives Day, plus hundreds more volunteers at events throughout the year. Mary Gray, Director of Membership Engagement and Programs, runs the program and has been with the credit union for over 35 years.

500 Volunteers Quickly Got Out of Control

Before SignUpGenius, organizing volunteers meant email. Lots of it. Gray had to send updates to 500+ employees for A+ Gives Day alone, then track responses and availability by hand. "If I had to send out over 500 emails about A+ Gives Day, I probably wouldn't have hair," she says. Coordinating volunteer slots for year-round events added even more to that load.

A New System to Keep it Organized

Gray moved the entire program onto SignUpGenius. Employees now sign up for A+ Gives Day and other volunteer events through simple online pages instead of email threads. They can browse open slots and pick what works for them. "It made everything so much more straightforward," Gray says. "Employees can see all the park cleanup opportunities and choose what's near them or decide if they want to be inside in the AC since it's still hot in October in Texas."

The features that stuck: mobile sign ups, automatic reminders, copying past sign up pages instead of building new ones, and checking attendance from her phone during events. "For the money, it was a good investment because it was easy to use, cost-effective, and many of our people already knew how to use it," Gray says.

The Results

A+ Gives Day now runs every Indigenous Peoples' Day with all 525 employees eligible to take part. Another 193 employees volunteered at events throughout the year. At its most recent annual meeting, A+ Federal Credit Union reported more than $5 million in community giving, combining volunteer time and donations.

Tracking everything through SignUpGenius gave the credit union data it never had before. "When we started putting all the data together, it was eye-opening even to us," Gray says. "That was one thing we never did well before: showing others how much we do in our communities."

"For the money, it was a good investment because it was easy to use, cost-effective, and many of our people already knew how to use it."
— Mary Gray, Director of Membership Engagement and Programs, A+ Federal Credit Union