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() {\r\n\r\n    /** sign up form service **/\r\n    SUGApp.service('helpService', ['SUGUtilities', function(util){\r\n\t\tvar today = new Date();\r\n\r\n        var service = {};\r\n\r\n\t\tservice.getFAQSuggestions = function( data ){\r\n\t\t\treturn util.APISyncCall(\"post\", \"\", data, \"c.getFAQSuggestions\", 15000 );\r\n        };\r\n\t\tservice.getDefaultFAQSuggestions = function (data) {\r\n\t\t\treturn util.APISyncCall(\"post\", \"\", data, \"c.getDefaultFAQSuggestions\", 15000);\r\n\t\t};\r\n\r\n        service.resultErrorHandler = function( response ){\r\n    \t\tvar Message = \"\";\r\n    \t\tvar result = util.lowerCaseKeys(response);\r\n    \t\tif( angular.isDefined(result.message) ){\r\n    \t\t\tif( angular.isArray(result.message) ){\r\n                    angular.forEach( result.message, function(obj,key){\r\n                        Message += obj + \" \";\r\n                    });\r\n    \t\t\t} else {\r\n    \t\t\t\tMessage = result.message;\r\n    \t\t\t}\r\n    \t\t} else {\r\n    \t\t\tif( util.isDefinedNotNullNotEmpty(result.statustext) ){\r\n    \t\t\t\tMessage = result.statustext;\r\n    \t\t\t} else if( typeof result.status !== undefined && result.status === 0 ){\r\n    \t\t\t\tMessage = 'Request timeout exceeded. Make sure you are logged in and have an active session.';\r\n    \t\t\t}\r\n    \t\t\telse {\r\n    \t\t\t\tMessage = 'An unknown error occurred while processing your request';\r\n    \t\t\t}\r\n    \t\t}\r\n\r\n    \t\treturn Message;\r\n    \t};\r\n\r\n        return service;\r\n\r\n    }]);\r\n\r\n})();\r\n","(function(){\r\n\tSUGApp.controller('helpController',\r\n\t\t['$scope', 'SUGUtilities', '$modal', '$window', '$location', '$sce', 'helpService',\r\n\t\t\tfunction ($scope, SUGUtilities, $modal, $window, $location, $sce, helpService) {\r\n\r\n\t\tvar init = function () {\r\n\t\t\t$scope.frm = { subject: \"\", message: \"\" };\r\n\t\t\t$scope.faqResult = [];\r\n\t\t\t$scope.searchtext = \"\";\r\n\r\n\t\t\t$scope.getEpochTime = function () {\r\n\t\t\t\tnewDate = helpService.today();\r\n\t\t\t\t(newDate.getTime() - newDate.getMilliseconds()) / 1000;\r\n\t\t\t\treturn newDate;\r\n\t\t\t}\r\n\t\t};\r\n\r\n\t\tvar wordCount = function (str) {\r\n\t\t\tvar count = typeof str != 'undefined' && str.length ? str.split(' ').length : 0;\r\n\t\t\treturn count;\r\n\t\t}\r\n\r\n\t\tvar generateSearchText = function () {\r\n\t\t\t$scope.searchtext = '';\r\n\t\t\tvar messagesubject = $scope.frm.subject;\r\n\t\t\tvar subjectLen = wordCount(messagesubject);\t\t//messagesubject ? messagesubject.length : 0;\r\n\t\t\tvar messagebody = $scope.frm.message;\r\n\t\t\tvar bodyLen = wordCount(messagebody);\t\t//messagesubject ? messagesubject.length : 0;\r\n\r\n\t\t\t$scope.searchtext = subjectLen && bodyLen && subjectLen + bodyLen > 1 ? messagesubject + ' ' + messagebody : \r\n\t\t\t\tmessagesubject && subjectLen > 1 ? messagesubject :\r\n\t\t\t\tmessagebody && bodyLen > 1 ? messagebody : \r\n\t\t\t\t$scope.searchtext;\r\n\t\t}\r\n\r\n\r\n\t\t// retrieves search results based on specified search text\r\n\t\tvar getDefaultFAQSuggestions = function () {\r\n\t\t\thelpService.getDefaultFAQSuggestions({})\r\n\t\t\t.then(\r\n\t\t\t\tfunction (result) {\r\n\t\t\t\t\tresult = SUGUtilities.lowerCaseKeys(result);\r\n\t\t\t\t\tif (result.data.success) {\r\n\t\t\t\t\t\t$scope.defaultFAQSuggestions = result.data.data;\r\n\t\t\t\t\t}\r\n\t\t\t\t},\r\n\t\t\t\tfunction (result) {\r\n\t\t\t\t\tSUGUtilities.showAlert('An error occurred retrieving the data.');\r\n\t\t\t\t}\r\n\t\t\t);\r\n\t\t};\r\n\t\tgetDefaultFAQSuggestions();\r\n\r\n\t\t$scope.setDefaultFAQSuggestions = function () {\r\n\t\t\tif (!$scope.faqResult || !$scope.faqResult.length) {\r\n\t\t\t\t$scope.faqResult = $scope.defaultFAQSuggestions;\r\n\t\t\t}\r\n\t\t}\r\n\t\t// retrieves search results based on specified search text\r\n\t\t$scope.getFAQSuggestions = function(autorun){\r\n\t\t\tvar eowRegEx = new RegExp(\"[ .,!?]\");\r\n\t\t\tgenerateSearchText();\r\n\t\t\t// When the search text is empty, revert the suggestions to the default\r\n\t\t\tif (!$scope.searchtext.length) {\r\n\t\t\t\t$scope.faqResult = $scope.defaultFAQSuggestions;\r\n\t\t\t}\r\n\t\t\tvar countOfWords = wordCount($scope.searchtext);\r\n\t\t\tvar endOfString = $scope.searchtext[$scope.searchtext.length -1];\r\n\t\t\tvar isEndOfWord = eowRegEx.test(endOfString) ? true : false;\r\n\t\t\tvar runCall = countOfWords > 2 && isEndOfWord ? true : false;\r\n\t\t\t// logic to determine when to run call to retrieve suggestions\r\n\t\t\tif ($scope.searchtext && (runCall || autorun)) {\r\n\t\t\t\thelpService.getFAQSuggestions({\"searchtext\" : $scope.searchtext, \"searchMax\":6 })\r\n\t\t\t\t.then(\r\n\t\t\t\t\tfunction(result){\r\n\t\t\t\t\t\tresult = SUGUtilities.lowerCaseKeys(result);\r\n\t\t\t\t\t\tif (result.data.success) {\r\n\t\t\t\t\t\t\t$scope.faqResult = result.data.data;\t\t\r\n\t\t\t\t\t\t}\r\n\t\t\t\t\t},\r\n\t\t\t\t\tfunction(result){\r\n\t\t\t\t\t\tSUGUtilities.showAlert('An error occurred retrieving the data.');\r\n\t\t\t\t\t}\r\n\t\t\t\t);\r\n\t\t\t}\r\n\t\t};\r\n\r\n\t\t// used to open links since Angular seems to be blocking them.\r\n\t\t$scope.gotoLink = function(url) {\r\n\t\t\t$window.location.href = url;\r\n\t\t};\r\n\r\n\r\n\t\t/* Alert Window Controller */\r\n\t\t$scope.viewFAQSuggestion = function (id) {\r\n\t\t\tvar modalData = $scope.faqResult[id];\r\n\r\n\t\t\tvar previewModalWindow = $modal.open({\r\n\t\t\t\ttemplateUrl: '/view/templates/faqsuggestion.html?v=' + $scope.epochTime,\r\n\t\t\t\tcontroller: modalController,\r\n\t\t\t\tresolve: {\r\n\t\t\t\t\tmodalData: function () { return modalData; },\r\n\t\t\t\t\ttitle: function () { return ''; },\r\n\t\t\t\t\tconfirmation: function () { return ''; },\r\n\t\t\t\t\tcancel: function () { return 'No'; },\r\n\t\t\t\t\tok: function () { return 'Yes'; }\r\n\t\t\t\t}\r\n\t\t\t});\r\n\r\n\t\t\tpreviewModalWindow.result\r\n\t\t\t\t.then(function (response) {\r\n\t\t\t\t\t//do nothing\r\n\t\t\t\t}, function (response) {\r\n\t\t\t\t\t//Don't do anything\r\n\t\t\t\t\t//Cancel\r\n\t\t\t\t});\r\n\t\t};\r\n\r\n\t\t/* Modal Controller */\r\n\t\tvar modalController = ['$scope', '$modalInstance', 'ok', 'cancel', 'modalData', '$filter', '$window',\r\n\t\t\tfunction ($scope, $modalInstance, ok, cancel, modalData, $filter, $window) {\r\n\t\t\t\t$scope.modalData = modalData;\r\n\t\t\t\t//$scope.confirmationTitle = title;\r\n\t\t\t\t//$scope.confirmationMessage = confirmation;\r\n\t\t\t\t$scope.okBtn = typeof ok !== 'undefined' ? ok : 'Yes';\r\n\t\t\t\t$scope.cancelBtn = typeof cancel !== 'undefined' ? cancel : 'No';\r\n\t\t\t\t//$scope.previewMode = true;\r\n\t\t\t\t$scope.ok = function () {\r\n\t\t\t\t\t$modalInstance.close(true);\r\n\t\t\t\t\t$window.location.href = \"/support\";\r\n\t\t\t\t};\r\n\t\t\t\t$scope.cancel = function () {\r\n\t\t\t\t\t$modalInstance.dismiss(false);\r\n\t\t\t\t};\r\n\t\t\t}];\r\n\r\n\r\n\t\t// initialize the controller\r\n\t\tinit();\r\n\r\n\t}]);\r\n}());\r\n\r\n"]}